Offer your customers an easy-to-use automated sample request and fulfillment system that allows you to capture the important customer data you need for each sample request that is fulfilled, even if it’s fulfilled from a distributor. Your customers and extended team will have complete visibility from request to fulfillment, including shipment tracking information. Ensure that Evaluation boards get returned. Easy integration allows you to tie your Samples Management system to your Opportunity Tracking/CRM and ERP systems.
DO YOU NEED TO
- Ship samples fast and follow up to book $$
- Launch new products fast and get an ROI
- Make sure you understand the competitive situation at key accounts
- Get rid of operations issues that take sales time
- Stop chasing opportunities that don’t have a good return or chance of success
- Close new business faster
- Stop being frustrated with your CRM because it isn’t quite right
Boost Customer Satisfaction
With a ‘closed loop system’, you will improve your customers’ experience in acquiring samples because sample requests are tracked from beginning to end. That means requests will not get lost, the response time will be faster, follow-up will be consistent, and customers will be able to track their request and shipment status.
Increase Design Wins
The NEHANET Sample Tracking system can increase your design wins by giving you the option to log each sample request as an opportunity that can be monitored and followed-up by a sales person. For example, a company that does between fifty and one hundred samples per month can realize up to five or even ten new opportunities.
The NEHANET system will help ensure that you only ship samples to valid opportunities, instead of stocking up someone’s home workshop or lab cabinets. Your team will spend less time processing requests manually at lower cost.
Your extended sales team will be able to easily request samples that are fully trackable without waiting for an email reply or return phone call. Your company will be able to achieve very efficient response times and accurately ship trackable samples which will mean less time and effort for your sales, support and fulfillment teams.
The NEHANET system will improve your visibility and control over the true opportunity pipeline, driving opportunity identification at the front end of a design cycle. You will also have the ability to enforce sample request protocol with both internal and external partners.