With the implementation of the EU General Data Protection Regulation (GDPR) rolling out in May 2018 it is critical that you reevaluate how you handle personal data from your customers, contacts, leads, and competitors. GDPR requires you to make significant changes in the way you capture and use personal data across your organization. Even if you are not in the EU the rules apply to any information you collect about people in the EU so it applies to almost every company engaged in the global market.
The penalties are significant if you cannot show that you are complying with the data protection requirements and the GDPR is clearly just the beginning. After the recent blowup over Facebook and the way they handled personal information for billions of Facebook users, it is just a matter of time before more regulations are adopted and GDPR is discussed as a being good basis for building regulations to protect personal data.
Your CRM system can play an important role in making sure you comply with the data privacy demands that are coming from both government regulators but also from the people you work with.
Read the following to ensure you are in line with the data protection requirements that will be implemented with the roll out of GDPR for European contacts in May.