gap analysis

The 5 Critical Steps to take Before Investing in a CRM System

There is so much focus on sales processes and selling that I thought it would be nice to take a break and look at the sales cycle from the buyer’s perspective instead. Buying a CRM system (or other BPM system) can be a confusing and often frustrating task. So many options, too many promises, and no [...]

The 5 Critical Steps to take Before Investing in a CRM System2021-06-27T23:18:08-08:30

The 5 Phases of Gap Analysis

Gap analysis is a tool that helps a company to compare its actual performance with its potential performance. At its core are two questions: "Where are we?" and "Where do we want to be?” Utilizing this tool may be very broadly focused to help set corporate strategy or very narrowly focused to help set a [...]

The 5 Phases of Gap Analysis2020-07-06T23:10:22-08:30