email

A Key for Customer Relationship Management is Total Communication Management

CRM “Customer Relationship Management” systems are an excellent way to help you manage sales, marketing, and services processes and information flow relating to customers, contacts and opportunities. However, one area that is consistently underserved is recognizing that most customer interactions consist largely of email-driven communications between multiple people in your organization and the customer’s organization. If your CRM [...]

A Key for Customer Relationship Management is Total Communication Management2020-11-23T08:05:40-08:30

Steps to Improving Customer Communications

NEHANET allows you to deliver, track, and manage sales and marketing messages to targeted audiences. You can easily create target lists to include Contacts who bought a certain product, rep firms, distributors, internal teams or web-site visitors that show interest in a particular product. You can also analyze campaign effectiveness by measuring response rates (Opens, [...]

Steps to Improving Customer Communications2019-10-30T07:00:43-08:30