General

What is Collapsible Tree view

Tree View is a hierarchical list that is used to navigate the entire system through a single page. It consists of expand/collapse buttons to expose or hide the items. Any number of items can be expanded at a time.

What is Collapsible Tree view2021-08-03T21:28:54-08:30

When I create an Account, error is shown as ‘Duplicates are not allowed in the system’. What is this?

If you are trying to create an Account which is already existing in the database, this error is displayed. To avoid it, before creating an account, search for the Account in the Accounts module. If it is not available, then create a new Account. You cannot have two accounts with the same Company Name.

When I create an Account, error is shown as ‘Duplicates are not allowed in the system’. What is this?2021-08-03T20:28:45-08:30

I am unable to log in to the system. Why?

1. Re-check whether your login credentials (username and password) are correct. 2. Check if your browser bookmark directs you to the correct login page. 3. Check if your browser does not block cookies. 4. If you are unable to log in, send us an email. We will reset your password.

I am unable to log in to the system. Why?2021-08-03T09:04:29-08:30

How are Total POS Quantity and Total Claimed Quantity calculated in Debit module

1. In a Debit, 'Total POS Quantity' is updated whenever a POS is uploaded and is with Validation Status - 'Validated or Validated - Manual Override or Validated - Legacy'. 2. In a Debit, 'Total Claimed Quantity' is updated whenever a Debit claim is uploaded; with Approval Status as ‘Approved or Paid’ and with Validation [...]

How are Total POS Quantity and Total Claimed Quantity calculated in Debit module2021-08-11T06:12:36-08:30

How to save a record manually?

Create a record, fill in all the mandatory fields and click on Save (Floppy Icon) button available next to the user name. Note: The manual save feature is to be enabled in the application.

How to save a record manually?2021-08-03T21:02:18-08:30