We use a SMTP Mail Relay Service called “sendgrid.net” to trigger outbound email. Sometimes these emails find their way to the Junk Mail folder. We don’t control that. You could ask your Mail Administrator to whitelist both “nehanet.com” and “sendgrid.net” domain in your Mail server setup. That should help. In addition, Outlook also provides an option to mark these mail as NOT Junk. It learns as you do that and should deliver to the Inbox folder.