With the implementation of the EU General Data Protection Regulation (GDPR) rolling out in May 2018 it is critical that you re evaluate how you are handling personal data from your customers, contacts, leads, and competitors. GDPR requires you to make significant changes in the way you capture and use personal data across your organization. Even if you are not in the EU the rules apply to any information you collect about people in the EU so it applies to almost every company engaged in the global market.
The penalties are significant if you cannot show that you are complying with the data protection requirements and the GDPR is clearly just the beginning. After the recent blowup over Facebook and the way they handled personal information for the billions of Facebook users, it is just a matter of time before more regulations get adopted and GDPR is being discussed as a good basis for building regulations to protect personal data.
One of the pervasive systems that handle a lot of the market data about the people your company interacts with is the CRM system you are using. Not many CRM suppliers are taking a leadership position to help you make sure you comply with the data privacy demands that are coming from both government regulators but also from the people you work with.
NEHANET is building compliance modules to help you make sure you are taking the steps necessary to not only keep out of trouble but also keep the people you interact with protected the way they want to be.
Even though this seems like an unnecessary complication, it is an important market need that will be more and more necessary in the future. Now is the time to look at what you are doing with the personal data you collect and adopt a system that will bring you in line with the data protection requirements that are just starting with the roll out of GDPR for European contacts in May.
Give us a call to find out how we can help you make sure you have a way to comply with GDPR and help you stay ahead of the evolving needs for personal data protection.