Social Channels and Conversations

NEHANET Social Channels allow you to bring out the best in collaborative, social learning and sharing across all members of your extended organization and ecosystem, all done through a secure environment that you control.  Unlike  typical social networks that run off a list of “Friends” or “Personal Networks“, NEHANET Social Channels help you achieve Competitive Advantage by driving collaboration and information sharing  that is not dependent on personal connections, and that lasts beyond  changes in organizations and personnel.

Concepts

Users can create and control their Social Channels. You can also set up specific Channels for sales, marketing, key customers, new products and the like.  Social Channels can be opened up to certain roles, and can be setup for manual or automatic approvals when some one from that role joins the channel. All participants in the Channel can open Conversation threads and respond to other threads as appropriate.

These Channels and Conversations  are persistent and last beyond organizational and personnel changes. For example, A new rep joining your Company will be able to see and learn from the Conversations on the Channels for his region and accounts. You could open a company wide Channel called Introductions that could be used by sales reps to get warm introductions into targeted companies. Another Channel could be Quotes where reps and marketing managers could communicate directly regarding the approval status of quotes.